Dolly.com, an on-demand moving and delivery service, reportedly fell victim to a ransomware attack and appears to have been misled by the cybercriminals involved. Despite making a payment to resolve the situation, the company faced further complications.
In this incident, the attackers, known for their unreliability, accused Dolly.com of not paying enough ransom and proceeded to leak the stolen data. Additionally, they publicly shared a conversation with the company on a well-known criminal forum, often frequented by ransomware groups and data thieves.
The Cybernews research team believes that Dolly.com, which operates in 45 US cities by linking those needing moving services with helpers, was attacked around late August or early September. A communication dated September 7th indicated that Dolly.com had agreed to pay the ransom demanded by the attackers.
As of the time of this report, Dolly.com had not responded to inquiries confirming the ransomware attack or the decision to pay the ransom. The situation underscores the risks and uncertainties involved in dealing with cybercriminals, even when trying to resolve such disruptive incidents.